Since our shop sells non-tangible digital products that cannot be returned or exchanged, We refund only if our Products do not work on your server but we need to confirm it from our end. Related to design and features, Refund will not be acceptable. Before the purchase is made, you must check demos whether it’s suitable for you or not. If anything, email us via contact form.
We strongly believe our products will work without any issue, troubles, problems and we are available to help you sort any issue resulting from any number of reasons.
Before submitting the refund request, make sure you go through the following steps:
Most of the time we are able to solve your problem and fix the errors you face. The refund will not be made unless you have opened a support ticket with our support team and mentioned your issue. We only refund if we fail to offer a reasonable solution for the issue.
If you are using a shared hosting plan, then there is a high chance that demo import might not work on your server because your server might have some limitations. For the demo import to work properly, the PHP configuration on your server should be:
If you’re not sure whether a product is right for you, please contact us with your questions before making a purchase. We will be happy to assist you.
By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.
Updated on: 16 March 2022.